Shopping Help at Phonezip.com
Phonezip.com is an exciting online marketplace that strives to bring you the best deals on wireless products and services. This page will provide you with some notable facts about Phonezip.com as well as give you some tips and pointers on how to shop and find products that interest you.
Buying a Cell Phone at Phonezip.com
We understand that buying a new cell phone can still be a fairly confusing process due to the variety of products, plans, and contract options available. This simple guide should help clear up any confusion you may have.
Click on the 
(plus symbol) below that applies to you:
"I do not have a cell phone with any wireless provider yet"
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Congratulations: You are free to take advantage of the best prices available!
Start by browsing our carrier pages:
"I currently have a cell phone with
Verizon Wireless and I want to replace it"
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Option 1: Extend your Verizon Wireless contract and upgrade your phone
Visit our Verizon Wireless Upgrades page.
Keep in mind that Verizon Wireless
will solely determine if your existing account is eligible for upgrade. This generally
means that you must be near or at the end of your existing contract. If you still have several
months left on your contract, Verizon
Wireless may deem your account "upgrade ineligible." In this case you can still
buy a replacement phone without renewing your contract, but it will cost much more.
We recommend that you sign up for price drop alerts and
take advantage of price
drops when your existing Verizon Wireless contract is almost complete. Contact Verizon
to find out exactly when your contract ends.
-
Option 2: Switch to a new wireless company and transfer your phone number
If you switch carriers, you will get the lowest phone prices and best deals available. This
is because you are considered a "new customer/new account" to the wireless company.
MAKE SURE YOU ARE NO LONGER UNDER CONTRACT with Verizon Wireless to avoid
their early termination penalty before you switch carriers.
If you are no longer under
contract, feel free to shop our best deals here:
-
Option 3: Replace your phone without extending contract
This option drastically increases the cost of your new phone. A phone that would be "FREE"
if you extended your contract may cost you hundreds of dollars. Why? To understand why this
is the case, please read the article Replacing
Your Phone? Get the Best Prices by Extending Your Contract
"I currently have a cell phone with
AT&T and I want to replace it"
-
Option 1: Extend your AT&T contract and upgrade your phone
Visit our AT&T Upgrades page.
Keep in mind that AT&T
will solely determine if your existing account is eligible for upgrade. This generally
means that you must be near or at the end of your existing contract. If you still have several
months left on your contract, AT&T may deem your account "upgrade ineligible." In this case you can still
buy a replacement phone without renewing your contract, but it will cost much more.
We recommend that you sign up for price drop alerts and
take advantage of price
drops when your existing AT&T contract is almost complete. Contact AT&T
to find out exactly when your contract ends.
-
Option 2: Switch to a new wireless company and transfer your phone number
If you switch carriers, you will get the lowest phone prices and best deals available. This
is because you are considered a "new customer/new account" to the wireless company.
MAKE SURE YOU ARE NO LONGER UNDER CONTRACT with AT&T to avoid
their early termination penalty before you switch carriers.
If you are no longer under
contract, feel free to shop our best deals here:
-
Option 3: Replace your phone without extending contract
This option drastically increases the cost of your new phone. A phone that would be "FREE"
if you extended your contract may cost you hundreds of dollars. Why? To understand why this
is the case, please read the article Replacing
Your Phone? Get the Best Prices by Extending Your Contract
"I currently have a cell phone with
T-Mobile and I want to replace it"
-
Option 1: Extend your T-Mobile contract and upgrade your phone
Visit our T-Mobile Upgrades page.
Keep in mind that T-Mobile
will solely determine if your existing account is eligible for upgrade. This generally
means that you must be near or at the end of your existing contract. If you still have several
months left on your contract, T-Mobile may deem your account "upgrade ineligible." In this case you can still
buy a replacement phone without renewing your contract, but it will cost much more.
We recommend that you sign up for price drop alerts and
take advantage of price
drops when your existing T-Mobile contract is almost complete. Contact T-Mobile
to find out exactly when your contract ends.
-
Option 2: Switch to a new wireless company and transfer your phone number
If you switch carriers, you will get the lowest phone prices and best deals available. This
is because you are considered a "new customer/new account" to the wireless company.
MAKE SURE YOU ARE NO LONGER UNDER CONTRACT with T-Mobile to avoid
their early termination penalty before you switch carriers.
If you are no longer under
contract, feel free to shop our best deals here:
-
Option 3: Replace your phone without extending contract
This option drastically increases the cost of your new phone. A phone that would be "FREE"
if you extended your contract may cost you hundreds of dollars. Why? To understand why this
is the case, please read the article Replacing
Your Phone? Get the Best Prices by Extending Your Contract
"I currently have a cell phone with
Sprint and I want to replace it"
-
Option 1: Extend your Sprint contract and upgrade your phone
Visit our Sprint Upgrades page.
Keep in mind that Sprint
will solely determine if your existing account is eligible for upgrade. This generally
means that you must be near or at the end of your existing contract. If you still have several
months left on your contract, Sprint may deem your account "upgrade ineligible." In this case you can still
buy a replacement phone without renewing your contract, but it will cost much more.
We recommend that you sign up for price drop alerts and
take advantage of price
drops when your existing Sprint contract is almost complete. Contact Sprint
to find out exactly when your contract ends.
-
Option 2: Switch to a new wireless company and transfer your phone number
If you switch carriers, you will get the lowest phone prices and best deals available. This
is because you are considered a "new customer/new account" to the wireless company.
MAKE SURE YOU ARE NO LONGER UNDER CONTRACT with Sprint to avoid
their early termination penalty before you switch carriers.
If you are no longer under
contract, feel free to shop our best deals here:
-
Option 3: Replace your phone without extending contract
This option drastically increases the cost of your new phone. A phone that would be "FREE"
if you extended your contract may cost you hundreds of dollars. Why? To understand why this
is the case, please read the article Replacing
Your Phone? Get the Best Prices by Extending Your Contract
"I currently have a cell phone with
Nextel and I want to replace it"
-
Option 1: Extend your Nextel contract and upgrade your phone
Visit our Nextel Upgrades page.
Keep in mind that Nextel
will solely determine if your existing account is eligible for upgrade. This generally
means that you must be near or at the end of your existing contract. If you still have several
months left on your contract, Nextel may deem your account "upgrade ineligible." In this case you can still
buy a replacement phone without renewing your contract, but it will cost much more.
We recommend that you sign up for price drop alerts and
take advantage of price
drops when your existing Nextel contract is almost complete. Contact Nextel
to find out exactly when your contract ends.
-
Option 2: Switch to a new wireless company and transfer your phone number
If you switch carriers, you will get the lowest phone prices and best deals available. This
is because you are considered a "new customer/new account" to the wireless company.
MAKE SURE YOU ARE NO LONGER UNDER CONTRACT with Nextel to avoid
their early termination penalty before you switch carriers.
If you are no longer under
contract, feel free to shop our best deals here:
-
Option 3: Replace your phone without extending contract
This option drastically increases the cost of your new phone. A phone that would be "FREE"
if you extended your contract may cost you hundreds of dollars. Why? To understand why this
is the case, please read the article Replacing
Your Phone? Get the Best Prices by Extending Your Contract
Tracking Your Order
If you have already placed an order through Phonezip.com, then please read below for information
on how you can track your order's status.
Phonezip.com works with several online merchants
To track your order, you must first determine the Phonezip merchant partner with which your order was placed:
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If you ordered a cell phone or accessory through Phonezip.com: Please visit Phonezip Tracking Page.
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If you ordered a cell phone through Wirefly: Please visit Wirefly.com and click on "Customer Support" in the upper-right hand corner.
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If you ordered a cell phone through LetsTalk: Please visit the LetsTalk Order Status Page.
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You ordered a cell phone, but you're not sure with which merchant the order was placed: In this case, try LetsTalk and Whereismyorder.com.
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If you ordered DishNetwork Satellite TV: Please visit VMC Satellite.
